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HOSPITALITY GLOSSARY DEFINITION

Closed to Arrival (CTA)

Reviewed: 2026-10-10 ยท Authority: Scale My Hotel Advisory ยท Verified Standards
PLAIN-ENGLISH DEFINITION

Closed to Arrival (CTA) is a revenue control restriction prohibiting new guest check-ins on a specific calendar date, while allowing guests who arrived on preceding days to stay through that date.

Why It Matters for Independent Operators

CTA prevents short-stay arrivals on peak compression dates from fragmenting multi-night reservation blocks, protecting high-revenue extended stays across multi-day holiday periods.

Practical Scenario & Calculation

Illustrative Scenario

[Illustrative Scenario] A luxury villa mandates CTA on December 31. Guests cannot check in on New Year Eve itself; they must check in on December 29 or 30 for a multi-day stay.

How Operators Can Apply This Concept

Use CTA alongside MinLOS during major destination festivals and conventions to maximize stay duration and reduce front-desk check-in congestion.

Common Misunderstanding to Avoid

CTA does not mean the hotel is closed or full; it simply blocks check-in on that specific date for new incoming reservations.

Methodology & Source Standards: Revenue Management Distribution Guidelines.

Have questions about applying Closed to Arrival (CTA) to your property?

Discuss your property's commercial performance with our team. We evaluate real distribution economics, rate parity, and direct booking opportunities.

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